Citizens in need can request social services at both the municipal and cantonal levels.

Support for the elderly

Elderly people can contact the Divisione Socialità for assistance with minor administrative matters. Those who call will be connected with services available in the area, some managed by the public authority and others by private organizations. The elderly are assured attentive listening, offered with kindness and sensitivity.

Poverty reduction

As part of its Strategic Guidelines for Combating Poverty, the City has analyzed data on the socioeconomic status of Lugano's population to assess the extent of the issue and monitor its evolution over the past 10 years.

The study “Radiografia della situazione socioeconomica della popolazione residente” (X-ray of the Socioeconomic Situation of the Resident Population), presented in April 2021, identified families that do not meet the minimum financial requirements according to current laws. The analysis was complemented by an in-depth look at anti-crisis measures supporting employment. Further details are available in the explanatory document of the study.

The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.

The original version is the page in Italian.