AIL-Aziende Industriali Lugano
AIL-Aziende Industriali di Lugano SA, in which the City of Lugano owns 100% of the share capital, is the largest retail distributor of electricity, water, gas and thermal energy in the Canton of Ticino. Its products are also sold wholesale to other smaller companies involved in distribution in their respective areas.
The AIL desk is located within the Puntocittà Lugano Centro; the AIL customer service and payment desk are located at the Centro operativo di Muzzano. Additionally, a 24/7 telephone fault service is available.
Opening days and hours
- AIL customer service
at Puntocittà Lugano Centro
Via della Posta 8
6900 Lugano
t. +41 58 470 70 70
[email protected]
Mon-Fri 7:30 AM - 12:00 PM and 1:30 PM - 5:00 PM
- AIL customer service and cash desk
at Centro Operativo di Muzzano
Via Industria 2
6933 Muzzano
t. +41 58 470 78 11
f. +41 58 470 78 30
[email protected]
www.ail.ch
Mon-Fri 8:00 AM - 11:30 AM and 1:30 PM - 4:30 PM
- Fault service 24/7
t. +41 58 470 70 70
Online portal MyAIL
For all activities related to your contractual relationship, for submitting meter readings, viewing issued invoices, and directly contacting AIL, you can access the MyAIL portal.
The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.