The City of Lugano does not collect personal data on its website.

It only has access to data derived from the server logs on which the website is hosted. These logs contain only anonymous statistical data, such as the list of visited pages, the times and dates of visits, and the type of browser used by the user. The City of Lugano undertakes not to associate this data with any individuals who have visited the site.

This website and any third-party tools it uses make use of cookies stored in the user’s browser, which are necessary for its operation and useful for the purposes described.

The City of Lugano also holds information voluntarily submitted by users via email or online forms when requesting information. Such information is used solely for the purposes for which it was provided. Personal data received in this manner is not processed internally and is not disclosed to third parties.

Please note that information sent by email is not secure unless encrypted. It is therefore possible that unauthorized third parties may access such information. The City of Lugano therefore requests that users not send confidential information by email unless they have first received the necessary public key to encrypt the message.

Payments in cryptocurrencies for invoices issued by the City

Payments for invoices made in cryptocurrencies are processed through the financial service provider Bitcoin Suisse AG, Grafenauweg 12, 6300 Zug (www.bitcoinsuisse.com) using the Bitcoin Suisse Pay service. The terms of use and privacy policy of Bitcoin Suisse AG can be found at the following link: https://bitcoinsuisse.com/legal.

The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.

The original version is the page in Italian.