Vision and values
Development guidelines
In 2014, the City Council initiated a process to reorganize the Administration into seven departments under the PNA-Progetto Nuova Amministrazione (New Administration Project). The following year, the document Lugano Orizzonte 2025 (Lugano Horizon 2025) was published. The Development Guidelines (Linee di sviluppo) update the reflections conducted in 2015 and guide the City's activities until 2030, providing targeted directions to steer the work, which is reviewed at regular intervals.
The Development guidelines define the vision, mission, and values underpinning the work of the City Council and the Administration, along with their application in strategic objectives.
Vision
Lugano aims to become an innovative city, a key hub connecting the North and South of the Alps: a city with a strong identity, grounded in shared values, attentive to enhancing its unique characteristics, and an ideal place where citizens and businesses can thrive and achieve their goals.
Mission
Lugano supports the shared interests of its citizens and businesses, collaborating with them to achieve common aspirations through an agile and efficient Administration. It provides professional, high-quality, innovative, and easily accessible services, with a focus on sustainable development. Lugano promotes and fosters digital transformation, technological innovation, development, and research, aiming to be a cutting-edge city.
Values
- Innovation
- Quality
- Reliability
- Enthusiasm
Vision, mission, and values play an important role as governance tools while simultaneously strengthening organizational culture and identity within the Administration.
Strategic objectives
The City Council has transparently defined the strategic objectives for the period 2018–2030, based on two framework conditions:
- maintaining Lugano's financial balance
- an efficient and digitalized Administration
And six areas of action to ensure that Lugano becomes:
- a city hub between the North and South of the Alps
- a model city of Digital Innovation
- a city focused on the environment and urban quality
- a city of districts and constellations
- a city that promotes knowledge and culture
- a city that supports the interests of individuals and communities
The strategic objectives do not cover all the activities that the City must undertake but indicate the priorities that have been identified. They also form the foundation for goal-oriented management introduced through the revision of the ROD-Regolamento organico dei dipendenti (Regulation on staff organization) of the City of Lugano. The financial plan, investment plan, budgets, and development guidelines must therefore align with one another. The Development guidelines may evolve over time to adapt to new framework conditions or political directives if necessary.
2021 update
In autumn 2021, the City Council revised and recalibrated the Development guidelines up to 2028, based on renewed strategic objectives, to ensure optimal work planning for the City. Following the objectives already achieved, the Development guidelines were updated with new consolidation goals. The accomplishments were detailed in the 2018, 2019, and 2020 annual reports.
2024 update
At the end of the 2021–2024 legislature, the outgoing City Council approved a further update of the Development guidelines. Although not substantial, this latest revision serves as a legislative review, offering a report on the political activities carried out by the City Council. The directives were reviewed and adjusted with renewed strategic objectives to enable effective medium- and long-term work planning for the city. Goals already achieved were removed, and updates were made based on the progress of activities, project advancements, and the current context. In this update, the document's timeframe was slightly extended to 2030, leading to its new title "Lugano Duemilatrenta".
Sustainability report
The City of Lugano has presented its first Rapporto di sostenibilità (Sustainability report) for the year 2023, which provides an accurate and transparent description of the sectoral policies and measures promoted by the City Council to guide the municipality's growth according to the principles of sustainable development. The report, prepared by the City, has been submitted to the Global Reporting Initiative (GRI), the independent international organization that sets global standards for sustainability reporting. The GRI verified the accuracy of the data presented in the report and issued the "Content Index Service Mark" certificate.
Urban centers are the economic engine of the country and are increasingly taking on the role of innovation drivers, laboratories for the development of skills and strategies for the benefit of community well-being. Cities represent a valuable opportunity to advance the transition towards sustainable development models.
The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.