Methods of payment
In Switzerland, taxes are paid at three levels:
- federal
- cantonal
- municipal
Taxes are collected in two phases:
- an advance payment (payable in three installments), issued in March and made on the basis of the last notified taxation or an assumed figure.
The City of Lugano collects municipal taxes on account with the following due dates:
- first installment: 1 April
- second installment: 1 June
- third installment: 1 August
Taxes are due within 30 days after these dates - an adjustment issued as a result of the tax decision, payable in the 30 days following the intimation.
Payment facilities may be granted.
Cryptocurrency payments
It is possible to settle invoices issued by the City of Lugano through cryptocurrencies BTC (Bitcoin), Bitcoin on Lightning Network, and USDT (Tether). This payment option is available for all invoices issued by City services and covers all types of services, including taxes, fees, and fines, with no limit on the amount.
Payment in cryptocurrencies is available for both citizens and businesses and complements traditional payment methods such as postal counters, e-banking platforms, and the eBill service.
Cryptocurrency payments should only be made by accessing from the City of Lugano's official page. Avoid making payments on pages obtained through search engines.
eBill Service
Several services of the Finanze Division offer the opportunity for Lugano citizens to conveniently manage their bills online and pay them securely from their e-banking account through the eBill invoicing system.
With eBill, each electronic invoice sent by the City of Lugano is accessible directly in your e-banking account, where it can be reviewed and paid in just a few easy steps. The eBill service also allows users to keep a record of payments made and maintain full control in the secure environment of their e-banking.
The service offers several advantages:
- convenience: the invoice arrives directly in your e-banking or e-finance account; you can check and file it on your computer or print it out
- speed: in just a few clicks the invoice is paid without having to enter account number, digits or reference number
- control: you always decide when to pay, and if the amount is deemed incorrect you can reject the invoice
A Service for individuals and legal entities
By accessing the e-finance account (Postfinance) or e-banking (for other financial institutions) it is possible to activate electronic invoicing for tax payments, both for down payment and adjustment installments. The service is active for both individuals and legal entities.
Activation
Activating eBill is simple: within your e-finance or e-banking portal, there is an e-invoice section where all accredited electronic invoice issuers are listed.
You need to search for Comune di Lugano-Contribuzioni and activate the service. This way, you receive invoices electronically, which can be settled with just a few clicks.
Payment facilities
In cases of proven difficulty, taxpayers may request an extension or installment plan for the payment of municipal taxes.
Request for installments
It is possible to request to pay municipal taxes in up to six installments instead of a single payment.
This procedure applies only to taxpayers who are not subject to enforcement or compulsory collection proceedings.
Request for extension
As an alternative to installment, taxpayers can apply to extend the payment period up to a maximum of six months.
Special cases should be referred to the Ufficio Contribuzioni della Città di Lugano (t. +41 58 866 71 36 or [email protected]), which is in charge of assessing whether conditions exist to meet requests.
The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.